Big D Pools

Name: Big D Pools
Address: 2720 Royal Ln #220, Dallas, TX, 75229, US
Telephone: (214) 247-7665
Price range: $$
Rating: 4.7

Dallas, TX

4.7 (135 Google reviews)

Trust Score: 45/100

About Big D Pools

Serving the Dallas/Fort Worth area with comprehensive pool services including construction, remodeling, and ongoing maintenance. Specializes in shotcrete inground pools built to last. Trusted by over 135 satisfied customers with a 4.7-star rating for quality craftsmanship and reliable service.

What Customers Say

"# Big D Pools Summary Customers praise Big D Pools' repair and service team—particularly Jacob, Jerry, and Mat—for their quick response times (24 hours to next-day service), technical expertise, honest recommendations, and willingness to handle both small and large jobs with excellent communication. However, there are serious concerns about the company's pool construction division under Dustin, with complaints about severe project delays (taking 7+ months to complete), unresponsive communication, unresolved warranty issues over a year later, and incomplete work like non-functional auto-fill systems and missing safety alarms. The stark contrast suggests customers should be cautious about new pool construction but may have better experiences with repair and maintenance services."

Summary based on 135 Google reviews