HomeTeam Pest Defense
Winston Salem, NC
About HomeTeam Pest Defense
What Customers Say
"# HomeTeam Pest Defense Summary Customers consistently praise individual technicians like Lloyd, Mike, and Andrew for their professionalism, knowledge, and friendly service, with several giving 5-star ratings specifically for excellent customer care and thorough explanations of work performed. However, there are serious concerns about the company's office staff—with complaints about poor communication (rude representatives, being cut off during transfers) and, most critically, billing for services that security cameras show were never actually provided. Overall, the quality of service appears heavily dependent on which technician you get, with significant customer service gaps in the scheduling and billing departments."
Summary based on 920 Google reviews
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