HomeTeam Pest Defense

Name: HomeTeam Pest Defense
Address: 3908 Westpoint Blvd, Winston Salem, NC, 27103, US
Telephone: (336) 722-1193
Price range: $$
Rating: 4.9

Winston Salem, NC

4.9 (920 Google reviews)

Trust Score: 60/100

About HomeTeam Pest Defense

Serving Winston Salem and surrounding areas with comprehensive residential pest control, termite management, and integrated pest prevention systems. HomeTeam Pest Defense offers specialized solutions including their 6-Point Advantage Service and the innovative Taexx system, backed by a 4.9-star rating from over 900 satisfied customers. Trusted by local homebuilders and homeowners alike for reliable, professional pest management.

What Customers Say

"# HomeTeam Pest Defense Summary Customers consistently praise individual technicians like Lloyd, Mike, and Andrew for their professionalism, knowledge, and friendly service, with several giving 5-star ratings specifically for excellent customer care and thorough explanations of work performed. However, there are serious concerns about the company's office staff—with complaints about poor communication (rude representatives, being cut off during transfers) and, most critically, billing for services that security cameras show were never actually provided. Overall, the quality of service appears heavily dependent on which technician you get, with significant customer service gaps in the scheduling and billing departments."

Summary based on 920 Google reviews