HomeTeam Pest Defense
Durham, NC
About HomeTeam Pest Defense
What Customers Say
"# HomeTeam Pest Defense Summary Customers consistently praise HomeTeam's **prompt, professional service and knowledgeable technicians** who are polite, efficient, and thorough in explaining their work—with many noting long-term satisfaction spanning years. However, a significant concern involves **service effectiveness**, with some customers reporting that treatments don't work and the company refusing refunds, along with **billing frustrations** including aggressive collection calls for prepaid annual fees and difficulty with monthly payment options. The company's strength lies in customer service and communication, but reliability of pest control results and flexible billing practices appear to be pain points for some customers."
Summary based on 420 Google reviews
Customer Reviews
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