The Auto Shop

Plano, TX

4.6 (623 Google reviews)
Trust Score: 60/100

About The Auto Shop

Serving the Plano community since 1981, this full-service automotive repair facility handles everything from routine maintenance to complex engine work and diagnostics. Their experienced technicians deliver reliable repairs across all vehicle types, earning a 4.6-star rating from over 600 satisfied customers. Open weekends for your convenience, they're committed to keeping your vehicle running smoothly.

What Customers Say

"# The Auto Shop Summary The Auto Shop excels in customer service, professionalism, and going above and beyond—customers consistently praise their honest communication, quick diagnostics, comfortable waiting areas, and willingness to provide rides and temporary fixes at no charge. However, there is at least one significant concern about diagnostic accuracy, where a customer was charged $800 for an unnecessary part replacement for an EVAP leak issue, only to have the same problem recur and require a different $700 repair that the customer later verified themselves with a smoke machine. Overall, the shop has an outstanding reputation for care and transparency, but potential customers should be cautious about getting a second opinion on complex diagnostic work."

Summary based on 623 Google reviews

Customer Reviews

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