Dr Cool HVAC
Marietta, GA
About Dr Cool HVAC
What Customers Say
"# Dr Cool HVAC Summary Customers consistently praise Dr Cool HVAC (Cool Air Mechanical) for professional, knowledgeable staff like David Bamidele, Jacob Blanchard, Daniel Dominey, and Tim, who provide respectful service without pressure, quick installation, and quality Lennox equipment—often enhanced by attractive Costco discounts. However, one significant concern emerged regarding poor post-installation customer service, with a customer reporting a 2+ week wait for supervisor callbacks, unresolved issues including ceiling damage, despite receiving a refund and extended warranty on a $30K purchase. The stark contrast between installation and follow-up support suggests the company excels at the sales process but may struggle with after-service responsiveness and issue resolution."
Summary based on 10824 Google reviews
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